Published by Sue Johns-Chapman
Published Date 05.04.2022 
NetSupport works with education customers in more than 120 countries across the world – listening to and learning from schools, educators, IT staff, support staff, students and parents to help us create easy-to-use solutions that answer their everyday challenges, no matter where they are.
Co-production is an essential element of our development process. The feedback we gain from customers helps to shape the tools within our solutions – from software for classroom management and instruction, to technology for online safety, network management and mass notification, as well as pupil progress tracking. This means that schools gain the exact functionality they need to improve students’ outcomes and make life easier for IT staff, teachers, students and parents by increasing efficiency and enhancing communication.
The world has been turned upside down over the last couple of years, and it’s been a challenging time for companies everywhere. The only thing for us to do during lockdowns was double our efforts. So we reviewed and updated the functionality in our existing products to ensure our schools had what they needed to allow education to continue. We also provided value-add resources, e.g. wrote best practice articles for the education press, hosted and guested on education discussion podcasts, partnered with other vendors to offer free access to our solutions during lockdown and established a new YouTube show as an accessible platform for other edtech vendors to come together to showcase their innovations to schools.
We also developed a brand-new cloud-based solution for remote, blended and in-class learning, called classroom.cloud. Being browser-based, it is easy for teachers and students to get to grips with, whether it’s being used in-person in the classroom or remotely from home. Launched in the summer of 2020, it’s already supporting almost 100,000 learners across 23 countries.
NetSupport is delighted to be selected as a finalist in the Global Business Tech Awards! As we continue to reach out to schools across the UK and beyond, the independent recognition that comes from being an awards finalist is invaluable for promoting confidence in our company and products. We’re honoured to be in such great company in our category of EdTech Company of the Year – thank you, awards judges, and good luck, everyone!
NetSupport Group Twitter: https://twitter.com/NetSupportGroup
NetSupport website: https://www.netsupportsoftware.com/
